To provide continuous 24-hour operation of NFCU GPO facility systems supporting critical functions and the work environment. Assist with Rec center and Shuttle service as needed.
Responsibilities
Assesses problems and unusual or emergency situations such as: Fire alarms, Electrical outages, Water damage, Security breaches, Weather conditions
Performs preventive maintenance on: Stair chairs, Fire extinguishers, Emergency boxes, Fireman key operation for elevators, Emergency Lights in stairwells, Hurricane Supplies
Notifies supervisor of malfunctioning equipment and arranges for repairs
Determines and assigns a priority level to the request and enters details into the facility management system
Resolves the request through coordination with in-house personnel and/or forwards service tickets
Designs and generates reports
Informs employees of work order status until problem is resolved to the employee's satisfaction
Prepares reports for review by facility management supervisors
Updates and revises directories of names, and phone numbers of support personnel
Assistance with shuttle service
Assist with normal shuttle route on busy days
Run shuttle bus for special requests including Tours, NFCU events, and team events
Drive shuttle route when permanent shuttle driver is out of office
Assist with Shuttle maintenance: Inspections, Cleaning/detailing, Refueling
Assist with the rec center
Assist monitoring email
Monitor field usage for safety
Performs other duties as assigned or appropriate
Qualifications
Experience with automated building systems (mechanical, electrical, security and/or fire)
Effective interpersonal, verbal, and written communication skills
Ability to work independently, manage multiple tasks, set priorities, work rotating shifts, and lift thirty-five pounds
Ability to exercise judgment and initiative, while made sound decisions and effective critical thinking skills
High school education
One year experience in building trades (mechanical or electrical) or facility management
Working knowledge of software programs in word processing, spreadsheet, and database management
Advanced knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives