Job Details

LHH Talent - - Responsibilities: Managed an assigned portfolio of customer accounts with a focus on reducing delinquent balances; Conducted outbound collection calls and email outreach to discuss past-due accounts and payment status; Documented all collection activity, customer conversations, and commitments in the system; Monitored account aging and prioritized follow-up efforts based on risk and payment behavior; Collaborated with internal teams to resolve account concerns impacting payment