J. C. Penney - - Responsibilities: Customer Service & Sales - Greets and assists customers, delivers outstanding customer service; listens to customer issues to resolve problems; promotes products and services; collaborates with team members.; Enterprise Fulfillment - Monitors fulfillment systems, picks orders, packs orders, completes Ship from Store and Buy Online Pickup in Store activities.; jcp.com Operations - Researches order shortages/overages, completes shipment check-in, binning and reporting, maintains stock area, processes order deliver and returns at the register.; General Operations - Replenishes store inventory with Merchandise Associates/Assistants; participates in annual inventory process.; Performance Standards - Meets established performance standards including Omnichannel, customer service, profit, productivity, and attendance.