Job Details

Guest Services Team Member

Vacation Homes Collection, the premier vacation rental company in Orange Beach, AL, is expanding our in-house Guest Services team! If you are a highly organized individual with a great attitude and strong computer skills, this is your chance to work in beautiful Orange Beach, AL in a fast-paced environment. At Vacation Homes Collection we pride ourselves on being different. It all starts with our Culture, and Culture is everything to us.

Job Responsibilities:

• Manage guest relations
• Offer excellent service to current guests
• Schedule maintenance and property preparation tasks
• Maintain communication between internal departments, vendors, and contractors

Qualities of an Ideal Candidate:

• Strong organizational skills
• Attention to detail
• Dependable
• Honest
• Ethical
• Ability to prioritize and manage multiple tasks
• Great attitude and people skills
• Strong oral and written communication skills
• Self-motivated
• Works well individually and with a team
• Fast learner
• Flexible schedule

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application.

Qualifications:

• High school diploma or equivalent
• Customer service experience
• Strong computer skills with programs like Microsoft Word, Excel, and Google family
• Availability to work weekends and evenings

This is a full-time position located in Orange Beach, AL. Working days will be Sunday through Saturday with scheduled days based on business.

Vacation Homes Collection is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vacation Homes Collections makes hiring decisions based solely on qualifications, merit, and business needs at the time.