Job Details

Job Description

Job Details:
Job Title: Receptionist II
Location: Pensacola, FL
Duration: 12+ Months
Pay Range: $26.44/Hr.

Job Purpose:

• This role will provide high-level administrative support to an executive with a primary focus on planning, scheduling, and executing customer and guest site visits while maintaining security protocols, hospitality standards, and clear communication between internal teams and visitors.
• This team member is a critical role in creating excellent first impressions, maintaining operations of our customer experience center and ensuring that our visitors have pleasant experiences while on campus.

• Schedule customer and guest visits, coordinate with the executive's calendar and site availability, and serve as the primary point of contact for visitors
• Manage security protocols, including visitor pre-clearance, badge management, and safety documentation
• Arrange catering, meals, accommodations, transportation, and coordinate with external vendors as needed
• Reserve meeting rooms, conference facilities, and arrange equipment for site tours
• Communicate visit details to site operations, security, reception, and relevant departments to ensure readiness
• Prepare welcome packets and pre-arrival instructions;monitor upcoming visits and proactively resolve issues
• Provide back-office support: manage office supplies, update electronic displays and internal communications, coordinate leadership travel, and assist with mailroom/shipping functions
• Maintain confidentiality and professional standards;always ensure guest comfort and security
• Required Skills and Qualifications
• Associate degree or 2+ years'experience in executive support, hospitality coordination, or event planning
• Proficiency in MS Office and calendar management systems
• Strong verbal and written communication skills;ability to work professionally with diverse stakeholders
• Excellent organizational, time-management, and problem-solving abilities with attention to detail
• Ability to manage sensitive information and follow strict security protocols
• Proven ability to work both independently and collaboratively in a fast-paced environment
• Ability to work flexible hours as needed for events or visits

• Previous customer service experience
• Proactive, self-motivated, and adaptable approach to changing priorities
• Strong discretion and judgment in handling confidential information