Job Details

Children's Home Society of Florida

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

The Senior Counselor II will identify, assess, and provide necessary services to meet family needs while serving as team leader. Overall, the Senior Counselor II contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

To learn more about our Family Transition Program, click here!

WHY JOIN CHS?

* Uplifting mission-driven work culture

* Make an impact in your community and become a part of Florida's history!

* Growth and professional development opportunities

* Great benefits package, including generous paid time off and holidays

Primary Job Functions

1. Provide on-going support and assistance with program coordination.

* Assist with coordinating services, assigning referrals, and meeting monthly Quality Management requirements.

* Generate and maintain necessary reports and paperwork (i.e., Quality Assurance, quarterly program reports).

* Assign cases and oversee services delivery to assigned team members.

* Review the accuracy and completeness of clinical records and program documentation of assigned team members.

* Manage day-to-day schedules of assigned team members, including scheduling regular and on-call shifts.

* Provide guidance to assigned team members including but not limited to: plan referral and linkages, agency policies and procedures, and case files.

* Schedule and conduct informal supervision sessions with assigned team members.

* Assist supervisor in providing training and procedural changes to team members.

* Serve as acting supervisor in the absence of the supervisor.

* Act as point of contact for program referrals and linkages; provide initial intakes for incoming clients.

* May transport clients to/from visitation or arrange for transportation to appointments, community agencies, etc.

* Develop and maintain clinical records and program documentation, such as assessments, treatment plans, progress notes and termination summaries, according to contract and CHS Standards.

* Assist program supervisor in other duties as assigned.

2. Develop and lead a team capable of supporting CHS performance and growth strategies (complying with COA Standard TS, when appropriate), while fostering an engaging, positive work environment.

* Support team members in the achievement of their performance and professional development goals, including the transfer of knowledge obtained through training.

* Assist with establishing annual team goals and objectives; track and report results.

* Coach, support and evaluate team member performance, assisting with corrective action if needed.

* Deliver timely communication through regular management and team meetings.

* Comply and confirm compliance with CHS code of conduct, policies, practices and other legal obligations.

* Implementing policies and practices designed to prevent, recognize and respond to work-related stress.

* Participate in succession planning to build the bench strength necessary for future talent needs.

* Develop a strong knowledge base and stay current on job-related issues and trends.

* Participate actively in departmental meetings, training and education, as well as the quality process.

* Pick up projects on the fly; perform other duties as assigned from time to time

* Demonstrate the CHS Common Bond values in the performance of all job duties.

Job Qualifications

Education, Licenses & Certifications:

* Bachelor's degree in Social Work, Human Services or related field from an accredited university, required.

* Florida Driver's License within 30 days from hire is required, along with daily access to a reliable and insured vehicle.

Experience:

* Three years experience working with children and families, required.

* Experience within the program to which the position is assigned, required.

Competencies

Knowledge of:

* COMMUNITY RESOURCES

Skills & proficiency in:

* Planning, project management, organization and time management

* Oral and written communication, including presentation and platform

* Collaboration and teamwork, consulting and facilitation, coaching and mentoring

* Computer systems and MS Office, including Word, Excel and Outlook

Ability to:

* Perform at a high level of autonomy, with general supervision.

* Interact effectively with individuals/families from diverse backgrounds.

* Set appropriate limits and boundaries with clients; act decisively to protect clients, when necessary.

* Assess and apply proper intervention strategies.

* Identify and understand environmental stressors.

* Recognize importance of social, economic, environmental factors in the development and resolution of personal/family problems.

* Be sensitive to service population's cultural/socioeconomic characteristics.

* Make home visits.

* Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.

* Commit to providing high customer satisfaction with positive service delivery results.

* Meet critical deadlines, while maintaining attention to detail, accuracy and quality.

* Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.

* Demonstrate the behaviors of our CHS Common Bond Values.

Together, good can be done.