Job Details

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Assists and administers lease agreements
• Maintains quality tenant relations and builds positive relationships with tenants via phone or email. Inspect properties when directed by Manager
• Assists with implementation of preventative maintenance programs working with Stiles Maintenance and Contractors
• Collects monthly rent payments, contacts delinquent tenants
• Follows up on all maintenance requests and assists tenants with operation questions and concerns
• Assists in budget preparation, information gathering and data input
• Assists in the preparation of new projects gathering information for operating and start-up budgets
• Completes weekly timesheets
• Completes the monthly reports for the Managers approval. Coordinate with Accounting Department on property accounting issues (i.e. rental charges, invoicing, reconciliation's, tenant billing and invoicing processing)
• Process tenant reimbursements (card applications, invoices, conference room) to accounting and generate individual invoices for each tenant
• Performs vacant space inspections
• Monitor and dispatch maintenance services via Workspeed as necessary and advises manager of work activity
• Complete Welcome Tenant Packages, Rental Commencement Letters and Tenant Space turnover
• Coordinates tenant move-ins and move-outs
• Answer incoming calls
• Maintains good relations with:

o Tenants

o Vendors

o Brokers

• Prepare vendor contracts
• Maintain vendors insurance current and consistent with contract requirements
• Handle tenant complaints
• Code payables and input for manager's approval
• Set up and maintain lease and property files
• Maintain tenant insurance current and consistent with lease requirements
• Send and file tenant rent statements monthly
• Initiate tenant lobby events
• Order tenant anniversary lunches/gifts
• Respond to tenant & vendor inquiries
• Other duties may be assigned which are consistent with the position.

EDUCATION and EXPERIENCE:

Minimum of an Associate's Degree preferred. 1-3 years experience, preferably with office or retail.

COMPUTER SKILLS:

Proficient in MS Suite, especially Excel (applicants will be tested).