Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $22.12 per hour / Medical, dental & vision / 401k match / PTO / Monthly internet stipend - As a Client Experience Specialist you'll: Lead clients through the One Legal platform to complete tasks; Maintain accurate client records in Salesforce; Solve problems efficiently, ensuring a high-quality client experience; Represent the client's voice to influence product improvements; Understand and act on key KPIs to consistently deliver exceptional client service; Assist in onboarding new team members; Focus on de-escalation to minimize client delays...Hiring Fast >>