Job Details

Job Description

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.

Duties and Responsibilities:

* Receive repair orders from dispatcher and take to stall area.

* Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

* Diagnose cause of any malfunction and perform repair.

* Communicate with parts department to obtain needed parts.

* Save and tag parts if the job is under warranty or if requested by the customer.

* Examine the vehicle to determine if additional safety or service work is required.

* Notify service advisor immediately if additional work outlined is not needed or required.

* Notify service advisor immediately if repairs cannot be completed within the time promised.

* Document work performed.

* Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.

* Supervise work of any apprentice technicians as assigned.

* Attend factory-sponsored training classes.

* Keep abreast of factory technical bulletins.

* Ensure that customers' cars are kept clean.

* Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.

* Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

* Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.