Job Details

About us:

"Those who work with us take part in the company's life. Everybody knows that their work is an indispensable contribution to our shared growth "

– Brunello Cucinelli

Brunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the international informal luxury ready-to-wear sector. As a perfect blend of industry and craftsmanship, our products are designed to stand the test of time. The whole world is fascinated by the products of our country, by the careful selection of raw materials, and the search for the highest quality and creativity in every step of the production chain. Today, the Brunello Cucinelli company finds its true meaning and aesthetic pursuit in manual skills, craftsmanship and the exclusivity of its collections. They are the truest expression of humanity and of creativity and, as such, are fundamental to us.

Who you are:

Tailors at Brunello Cucinelli are responsible for delivering a memorable experience to all guests and prospective customers. This role is vital to our brand and supports the Store Manager and Sales team in achieving sales goals and operational objectives. Tailors are responsible for being ambassadors of the brand and furthering the Humanistic philosophy of Solomeo.

What You'll Do:

• Provide industry-leading customer service building guest loyalty through in-store experience.
• Discussing and collaborating with the clients about modifying, altering, and repairing garments per their requirements and requests
• Taking accurate measurements and making necessary calculations to adhere to all modifications, alterations, and repairs.
• Staying up to date with the various garment design ideas and latest trends.
• Proactively avoid customer service issues by finding meaningful resolutions for customers and using best-in-class customer service.
• Continuously demonstrate product knowledge to enhance sales and use company-provided resources to deepen understanding of product assortment.
• Act as a brand ambassador emulating the brand aesthetic and embodying a strong sense of brand philosophy and lifestyle.
• Build effective working relationships with colleagues in our other stores and Corporate Partners.
• Demonstrates reliability and trustworthiness by acting with integrity in all interactions and following company Policy and guidelines.
• Promotes cooperation and commitment within the team to achieve goals, celebrates team accomplishments, and shares credit with others.
• Proactively seeks feedback for performance and opportunities for growth.

Qualifications:

• Strong affinity for Brunello Cucinelli brand and philosophy.
• High School Diploma required.
• Prior experience working as a Tailor, Custom Designer, or a related role.
• Strong working knowledge of various fabrics and embroidery threads.
• Proficiency in using different types of sewing machines.
• Amazing hand-eye coordination abilities.
• Exceptional ability to pay close attention to details.
• Exceptional customer service and networking skills, with the ability to network and develop clients.
• Strong verbal and written communication skills.
• Ability to stand and sit for multiple hours and lift up to 40 pounds without assistance
• Able to work a varied schedule each week including nights and weekends.

EEOC

Brunello Cucinelli is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.